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The ExpertOption trading interface is very user-friendly. It provides a good overview of the how to trade. On the platform, a trader can choose different assets like currency pairs, indices, and commodities (gold and crude oil).
Unfortunately, this broker only offers short term expiry times which leaves many traders wanting more.
When it comes to mobile trading, ExpertOption only provides a smartphone and tablet app for iOS devices. It currently doesn’t have an app for the Android devices but hopefully, they will roll it out.
The robust customer support will assist you on all walk of the trading as well as ongoing support for the future queries you may have. The availability of local phone or local language is the most preferred though not an essential requirement. You should assess the customer support on the basis of your preferred way of communication.
All the above question should be asked while evaluating the brokerage site. Though the list is not an exhaustive one, the above are the minimum question which one should ask while conducting the assessment. The above questions will help you assess the brokerage house better and should also help you not to fall prey to the scam artists. We would also recommend you to read our review on various brokerage houses to get an unbiased view of the services rendered by these operators.
Traders wishing to open an account with ExpertOption have a wide range of options including the most traditional to the more contemporary e-Wallets banking methods. The minimum deposit amount is just 10 dollars and this makes the site a simple and easily accessible one. This amount is the lowest in the industry and is a good motivating factor to new traders who would wish to gain trading experience. ExpertOption has a very quick and efficient withdrawal and deposit system which guarantees short turnaround times with a good customer support facility. All traders’ funds are held in European banks that are secure and which enable traders to have a peace of mind when trading.
Shortcomings of ExpertOption
Deposits and Withdrawals – One of the greatest concerns with ExpertOption is their transparency when it comes to withdrawing and depositing money. The guidelines are not clear as to how these transactions take place. Many traders will find this turning them off because it does not give them enough room to maneuver and make good trading decisions. It has also led to several complaints by a few traders using the platform. Plus the company’s websites does not seem to be tailored to traders’ needs. Which is why it is a website which does not appear to be in touch with the needs of traders it is catering to or trying to attract.
Customer support – Methods of getting in touch with customer support are few and far between. Not having enough ways of getting in touch with support leaves many traders high and dry because they cannot speak to someone from the company. Plus, when you do happen to figure things out the default language is Russian. If anything this language policy is isolating and alienating traders from other parts of the world, it is, for this reason, we think that the website has a small customer base.
Withdrawal policy – We have mentioned this before i.e. their withdrawal policy undoes a lot of their positive aspects. The system seems to be a secret and opaque for the most part which is why traders will not choose to do business with this trader. Not being able to withdraw money properly can hamper a trader’s ability to trade and that’s something that keeps traders at bay from this broker.
ExpertOption Platform Review
ExpertOption uses their own custom built trading platform for binary options trading platform. There are many assets to choose from including most Forex pairs, Oil and major market indexes like the S&P500. The trading platform is very easy to use, and they offer high payout on various options. When we reviewed the broker, it seems that the maximum expiry time for a binary option is only 15 minutes. Basically, you can select a time between 60 seconds and 15 minutes for expiration. We hope they will introduce longer time frames soon. Their website is available in many languages including